UX Designer

Web/UI/UX/Product Design San Francisco, California, United States

Profile
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Summary

I am a creator that loves helping people through functional design. My background in customer relations allows me to be the bridge, connecting users' needs to product features. For the past 8 years, I have engaged with consumer products and Ive been passionate about solving customer problems in E-commerce.

Key Competencies and Technologies:
-Design and Visual Communication
-User Research
-UX Design
-Customer Experience
-Productivity and Problem-Solving
-Business and Product Strategy

Key Achievements
+ Launched web design features to enhance processes related to customer onboarding, customer engagement, product management, and user experience, which increased engagement by 15%, reduced bounce rate by 30%, & increased conversion by 20%.
+ Led user research efforts and informed product strategy with the goal of converting customer returns to exchanges, resulting in a 50% increase in exchanges.
+ Designed and implemented targeted campaigns while using A/B testing to optimize engagement resulting in an average CTR of 40%.

As my journey continues I enjoy growing and expanding my network. If my path resonates with you, dont hesitate to connect with me.

Expectations

Sense of purpose: I hope that the projects are enjoyable or made a difference in society.
Opportunity: I hope to use and grow my skills and abilities in the workspace.
Culture: I hope to be a part of an inclusive and diverse environment.