The solution to most technical problems...

Tech Support Berkeley, California, United States

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Summary

The solution to most technical problems is found within great communiation, patience, and deep understanding of human needs.
7 semesters at UC Berkeley was a difficult thing to pay for, so I contributed my skills and earned my tuition at UC Extension. As a Help Desk/IT Support tech I was tasked with ensuring that key logistics like scheduling of classes, course materials, and rooms were available to students and professors alike. When things would invariably go wrong, I was there to work patiently beside our faculty, staff, and students and I took special effort to make sure that the outcome was not only correct, but that whoever I had been helping was having an easier and happier day.

Expectations

I want to feel like work is my second home. I want to feel connected to the people around me as well as those I assist. If the culture is right, I feel appreciated, and my input and creative ideas are acknowledged, I am the kind of person who will happily take my work home with me.