Technical team lead system administrator

System Administration Basi, Punjab, India

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Summary

Currently, at Fifthnote, I am overseeing a team of 5 members as a Senior Service Desk Analyst. In this role, I efficiently manage IT incidents and requests using ServiceNow and Freshdesk. I configure VPN connections with Cisco AnyConnect, handle Azure AD user accounts, and manage Office 365 accounts for 5000 employees.

As a Senior Client Executive Engineer (Team Lead) at Technijian Inc., I troubleshoot operating system issues, support IT products, and manage Windows Server infrastructure. I oversee server installation, configuration, and maintenance, implement security measures, and optimize server performance.

In my position as a Server Administrator (Team Lead) at Sankalp IT Services Pvt. Ltd, I lead a team, collaborate on implementing new technologies, and successfully execute projects, including migrations and upgrades. Proficient in various IT tools, my skills include PowerShell scripting, firewall management, and IT troubleshooting. I am also an experienced Azure Administrator.

Overall, my diverse technical expertise, leadership experience, and current role in managing a team make me well-suited for roles in system administration, team management, and Azure administration.

Expectations

My expectations for a new job include a challenging and dynamic work environment, opportunities for professional growth, a supportive team, and a chance to contribute my skills and expertise to the success of the organization. I also value open communication, a positive company culture, and a balance between autonomy and collaboration in my role.