Technical Support Specialist

Summary

Technical Support Specialist with a focus on delivering world-class customer experiences, informed by my early career working at a fast-growing software startup that gained success internationally. My passion for technical support led to my next journey through IT support for private schools in the greater Toronto area. For customers with a broad range of roles and responsibilities, knowledge and abilities I have been a trusted advisor to hundreds of clients, supporting all manner of hardware and software, and by every mode (phone|email|remote). Naturally curious, I love to learn new things, apply knowledge using best practices, and share with my team.

Expectations

I'm looking for a great team, and opportunities for growth.

Employment Preferences

Expected Base Salary

**,000 CAD

Academic Degree

Experience

Skills

• Apple Ecosystem
• Windows
• Strong People Skills
• Troubleshooting
• Mobile Device Management
• Technical Writing
• Ticketing Systems
• Training