Technical support L2 Engineer

Summary

Diagnosing, troubleshooting, and developing new solutions that solve the root cause of customer problem in high priority incident elevated from L1 support team. Desktop virtualization, perform and deployments of application in production hrs. Understand change management, inc management, service request management process and perform accordingly.

Expectations

My expectations for the company would be provide a work environment in which I can contribute my skill to the company. Timely and accurate payment of wages, adequate training, safe Working condition and full explanation of company policies and job responsibilities. And fear and constructive feedback from supervisor.

Employment Preferences

Expected Base Salary

**0,000 INR

Academic Degree

Experience

Skills

• Managing
• Planning
• Execution
• Major Release. Execution
• Disastor Recovery. Planning
• Implementation
• Critical Deployment
• Align Resources. Worked On Cisco Equipment Across The LAN
• WAN .
• Routine Protocol TCP
• IP
• HSRP
• VRRP
• RBCA
• Natting