Technical Support Engineer

Tech Support Vancouver, British Columbia, Canada

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Summary

Overall 9+ years of experience in the IT world, including 3+ years in Cloud Computing.
Hands-on experience in Cloud Technologies such as AWS services and Google Cloud Platform.
Actively liaison between the Support team and customers to solve complex issues.
Expertise in database and reporting tools with SQL.
Flexible team player who prospers in a fast-paced environment based on current and past experience.
Industry experience includes working with prominent mobile operators and big enterprise customers.
Exceptional communication and interpersonal skills.
Eager to help and provide great assistance to customers. Always looking to improve and automate the internal processes of my work team and the company.

Expectations

I am looking for a role that challenges me and lets me improve my technical knowledge, and if possible something that also allows me to keep developing my interpersonal skills by having recurrent conversations with customers and internal teams.