Technical Support | Customer Service Specialist

Summary

With over 12 years of experience in technical support and customer service, I have developed a strong knowledge of troubleshooting techniques, problem-solving skills, and customer service best practices. My ability to understand complex technical issues and communicate them in simple terms has allowed me to effectively assist clients while ensuring excellent customer service.

Expectations

Offers remote work as a Technical Support or Customer Service Representative, with a focus on work-life balance and an environment that encourages growth, while being compensated well and having access to competitive benefits, all while being a part of a supportive team.

Employment Preferences

Expected Base Salary

**,000 USD

Academic Degree

Experience

Skills

• User Support For Software As A Service
• SaaS
• Networking Remote Troubleshooting
• Customer Relationship Management
• CRM
• Customer Support Satisfaction
• Technical Support Troubleshooting
• Software
• Hardware
• Pre-Sales Technical Consulting
• Data Analysis
• Reporting