Technical Support

Summary

Experienced IT professional with 7+ years of total experience. Proven expertise in SQL, SSRS, Crystal Reports, Windows, Office 365, Dynamics 365, and more. Strong in technical support, hardware/software configuration, and data engineering. Exceptional problem-solving skills, team leadership, and staff development. Known for successfully converting 130+ Crystal Reports to SSRS and improving team performance. Adept at managing hardware resources and collaborating across departments for IT improvements.

Expectations

I am looking for a role solving a variety of technical issues, hardware or software, while working with a great team.

Employment Preferences

Expected Base Salary

**,000 USD

Academic Degree

Experience

Skills

• SQL
• SSRS
• Crystal Reports
• Microsoft Windows
• Office 365
• Microsoft Dynamics 365
• Ticketing Systems
• Organization
• Analytical Thinking
• Data Engineering
• Backup Best Practices
• Synchronization
• Rsync
• SSH
• Telnet
• Linux
• Mac
• Teamwork