Technical Support
Summary
I have worked as a Technical Support Specialist since 2019 and I am looking for opportunities in the same field. Throughout my career I have helped hundreds of customers in solving their issue as soon and as effectively as possible. I have worked as an Admiral Car Insurance Specialist and Dish TV installation Specialist at FirstSource Solutions and a Technical Support Specialist at Ecobee regarding thermostat installations and enquiries. I am calm, compassionate and a dedicated individual who will benefit the company I join.
Thank you!
Expectations
Provide step-by-step instructions to fix technological issues. Provide backup solutions whenever necessary. Provide training sessions for new hardware or software products. Access instruction manuals to help users utilize their software or hardware properly.
Employment Preferences
Relocation destinations:
- Toronto, Ontario, Canada
Expected Base Salary
**,000 CAD
Expected Hourly Rate
** CAD/hr
Academic Degree
Experience
Total Professional Experience
Startup Experience
Enterprise Experience
Skills
- Technical Support
- Troubleshooting
- Networking
- Active Directory
- Windows Server
- Operating Systems
- Windows
- Software Installation
- Communication
- Active-Listening
- Multitasking
- Observation
- Fluent
- Strong Problem-solving Skills
- Interpersonal Skills
- Creative Thinking
- Previous In Tech Support
- A Similar Job
- Attention To Detail
- Teamworking
- Computers
- Phones
- Tablets
- Modems
- Internet
- Networks
- Software
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