Technical Project Manager | Agile Project Manager

Technical Project / Program Management Kolkata, West Bengal, India

Profile
Contacts

Summary

Scaled revenues from INR 60 million to INR 240 million per month in 9 months by focusing on data acquisition and services as AGM-Aircel.
Saved INR 36 Million by OPEX Optimization through proper planning and implementation of mobility services as AGM-Aircel.
Led and mentored the in-house team to accomplish rollout and operations of 4G network across Eastern Circles which includes upgradation of the Evolved Packet Core network MME, SGW and PGW from the existing 3G network. Saved INR 35 Million in OPEX costs and generated a INR 40 million data business as AGM-Aircel.
Saved INR 300 Cr on annual maintenance costs leading team of network experts to drive in house operations and maintenance of the state of-the-art network operation centres across different circles.
>Spearheaded the NOC Process definitions as per ITIL Service Management Standards within the industry; validated the signoffs for activities including but not limited to, SLA Management, KPI Observations, Change Management, Incidence Management and Capacity Signoffs.
oMaintained 99.999% uptime through Capacity planning and Virtualization with support to 24X7 NOC.
Mentored and coached a 60-100 network specialists to handle Fault Management, Configuration Assurance, Performance and Security (FCAPs) management. Maintained SLA Targets of 99% on monthly basis to achieve KPIs including absenteeism and attrition.
Used agile methodologies to migrate Network Data Centre to support enhanced data traffic for 4G implementation on a live network and complete it before impossible projected timelines of 5 months.
oGenerated INR 40 million in additional business and acquire customers by providing a much better internet or 4G services across the Eastern and Central regions.
oThe project included Software upgradation, platform upgradation, introduction of upgraded networking elements , upgradation of Fiber networks and transmission networks.
Spearheaded roll out and operations of 3G and 4G services in the whole of the Eastern region.
Directed implementation of Aircel point of presence for ILD connectivity with 60+ team size to increase enterprise customer base. Used JIRA software to manage the projects in phases.
Improved incident management and troubleshooting through automation for collection of error logs of various network elements across different NOCs into AWS cloud.
Built, supported, coached, scaled the teams and owned roadmaps for B2B and B2C products.
oCoached developers, product owners, designers, and leaders in maximizing their potential using Agile and Product Management best practices.
Developed RFP/RFQ that included planning, budget, personnel, procurement, risk management, QA/QC administration for technical proposals worth 3 to 20M INR per project.

Expectations

Senior Techno-Business Executive with 20+ years of success in delivering High value Delivery Programs and strategic transformational solutions for large Telecom projects using Agile methodologies.