Technical Program Manager

Technical Project / Program Management Tracy, California, United States

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Summary

Im a results-driven Technical Program Manager with deep expertise in AI systems, cloud infrastructure, and telecom sales. At Microsoft, I led the launch and optimization of DRI Copilotan AI assistant for incident responsedesigning prompt flows, LLM evaluation frameworks, and semantic orchestration strategies that enhanced platform reliability and operational intelligence. Ive architected observability frameworks for financial platforms, integrated telemetry using Geneva logs and OpenTelemetry, and co-developed invoicing controls to ensure secure, auditable data flows across cloud environments.
Previously at Walmart Global Tech, I drove Agile delivery for the SRE division, improving sprint velocity and onboarding efficiency through strategic stakeholder alignment and platform documentation. My earlier roles in telecom sales across West Africa included closing multimillion-dollar infrastructure deals, expanding regional operations, and delivering turnkey fiber deployments.
I bring a systems-thinking mindset, cross-functional leadership, and a passion for scalable innovationbacked by certifications from Caltech, MIT, and PMI.

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Expectations

In my next role, Im seeking an environment where I can drive strategic impact through technical program leadershipparticularly in AI systems, security, cloud infrastructure, or platform reliability. Im looking for a team that values cross-functional collaboration, measurable outcomes, and a culture of continuous improvement. I thrive when empowered to lead complex initiatives that bridge engineering, operations, and business strategy, and Im eager to contribute to programs that prioritize innovation, scalability, and compliance.
I also expect opportunities for growthboth in expanding my technical depth and in influencing organizational direction. A role that encourages systems thinking, supports experimentation, and values clear communication will allow me to deliver my best work. Most importantly, I want to be part of a team that believes in shared success and fosters a leadership philosophy where the best team wins.