Technical Program Manager

Technical Project / Program Management Brookfield, Wisconsin, United States

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Summary

Release Train Engineer/Program Manager (2018 2022)
In the Agile Program Manager role, led global teams, resulting in excellent product delivery outcomes for the
Power Control Business unit.
Successful delivery of $100M products through excellent execution of commercial releases for the
drives products.
Coachedandmentored Managers and teams on topics of Agile, Lean, Leadership, and Product
Management
Adopting a lean-agile mindset helped improve release execution and delivery. This improved
the predictability across all trains in the solution portfolio.
Pivoted to virtual PI planning as RTE for successful business value delivery. Acknowledged by
business leaders for the success of virtual planning events.
Assisted leadership in identifying improvement areas in delivering business value, throughput, and
quality.

Senior Project Manager (2014 2016)
New Client website and Multi-Channel delivery program: Leverage the Scaled Agile Framework to deliver
integrated technology products for the client technology platform in a servant leadership role
Led cross functional scrum teams and external vendors to deliver on the eDelivery and eViewing
strategic initiative.
Led cross functional agile teams to implement the first-time availability of viewing and paying ISA bills
on the new client website. Impact to 6.2 million clients. Managed vendor relationships to successfully
deliver NM clients' first color logo on statements.
As scrummaster, led teams to successfully implement reports for the field (Consolidated Client View)
functionality in the new client website and also sunset the legacy application. This resulted in reduced
300 phone calls per month for CCV: $200,000 total cost savings, broken down as follows: $100,000 per
year in labor to handle calls. Additional $100,000 in support cost savings (770 support hours)
Led cross-functional scrum teams to deliver critical foundational features client invitation system for
the first new client website release. Impact to the field and home office.
Presented new client website responsive design (on tablets/iPhone) to senior leadership as part of the
FSP PI5 demo. It was broadcast live on companywide campus cast business impact to the field and
home office.