Technical Engineer

Tech Support Livonia, Michigan, United States

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Summary

Dedicated and creative technology professional with over 11 years of experience in various IT roles. Skilled in working independently as well as collaboratively across different teams. Possess excellent problem-solving skills with a proven track record in system integration and technical engineering. Strong interpersonal and communication skills with a talent for building strong relationships. Proficient in software development, application operations, and technical writing. Experienced in Scrum and Agile methodologies. Adept in API services, CRM systems, and ticket/case management. Recognized for successfully creating 4 different business-wide applications through system integration using APIs. Soon to possess a BS in Information Technology with CompTIA A+, Network+, Cloud+, Project Management+, and ITIL 4 Foundation in IT Service Management certifications.

Expectations

Looking for a job that offers challenging and exciting projects that will help me learn new skills while advancing my career. A job in which I can work closely with other engineers, developers, and stakeholders in a collaborative and supportive environment that supports growth and skill development.

Along with skill development, opportunities for learning, such as training programs, or mentorship, would be greatly beneficial.