Tech Support
Summary
Successfully managed multiple projects concurrently, ensuring strict adherence to deadlines while
maintaining high-quality standards across all deliverables.
Served as Level 3 support for credit systems and integrations, guiding support teams and resolving
high-level technical issues.
Conducted detailed ticket analysis and issue replication for system failures and data inconsistencies. Resolved Level 3 technical issues, ensuring compliance with SLA's and improving CSAT outcomes
Expectations
Looking for a an opportunity to prove my ability and skills.
Employment Preferences
Expected Base Salary
*,*00,000 INR
Academic Degree
Experience
Total Professional Experience
Big-Tech Companies
Enterprise Experience
Skills
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