Tech Support

Summary

Experienced telecommunications professional with over 5 years in account management, currently excelling as an Account Manager at Vodacom SA. Proven ability to manage high-profile clients including SEACOM, DEKRA, and NATIONAL AIRWAY CORPORATION, ensuring satisfaction and driving revenue growth. Skilled in conducting account reviews, maintaining CRM systems, and fostering cross-functional collaboration. Holds ongoing studies towards a Bachelor of Commerce in Business Informatics at University of South Africa , complemented by a Higher Certificate in Business Management from Regenesys Business School. Possesses industry certifications including AWS Cloud Practitioner and ongoing ComptiaA+ accreditation, and AWS solutions architect demonstrating commitment to staying updated with telecommunications technologies. Dedicated to exceeding performance goals through strong work ethic and proactive client service. Seeking to leverage skills in technical support, product management and cross-functional teamwork to contribute effectively to a dynamic organisations success.

Expectations

Continuous learning, culture, collaboration, hybrid work , remote, flexible learning, technical support, product management, sales support, sales operations, enablement, business development, business analyst

Employment Preferences

Expected Base Salary

**,450 USD

Academic Degree

Experience

Skills

• AWS
• Architect
• Technical Support
• Cloud
• Comptia
• Microsoft