Systems support specialist

Summary

I have a national certificate in Information technology: system development obtained at Pretoria technical college and I have completed my Bachelor of science degree in information technology: system development at Richfield graduate institute of technology.
I also have a one year and eleven months working experience as an ICT Systems Support Intern. I have the knowledge and experience of working with the SAP system, the Jira System, system Testing of the Grantor system Application, Windows Active Directory and Helpdesk support

Personal attributes:
Effective communication skills: I am an articulate communicator with an appreciation for the different communication styles required when working with team members and customers.

Honest and reliable: strong morals and ethics ensuring honesty, reliability and ability to responsibly undertake tasks.

Flexible: Understanding of the need for flexibility in order to support last minute demands and changes. Comfortable with changing environments and situations, ensuring ability to remain flexible and adaptable at all times.

Time management: dedication to effective prioritisation and management of time by allocating tasks and recording activities in diaries and daily to-do's.

Expectations

A good working environment, where I can be able to perform my duties easily. Where there is room to grow and learn new skills when necessary. A culture of team players and building. Most importantly a permanent role that I can strive to achieve, grow and also grow the organisation.

Employment Preferences

Expected Base Salary

**0,000 USD

Academic Degree

Experience

Skills

• Have Good Computer Skills
• Have Good Communication Skills
• Can Handle Complains From Various Situations
• People
• Ability To Work Under Pressure
• Able To Be A Good Team Player
• Work Well With Others
• Adaptive To New
• Determined To Succeed
• To Achieve In My Work
• Goal Driven
• Determined To Grow With The Organisation
• To Grow The Organisation
• Willingness To Learn New Skills
• Knowledge Also To Better Existing Skills
• Exposure To The SAP System
• Programming Languages
• C++
• PHP
• HTML
• VB.Net
• JavaScript
• Java
• SQLDatabase
• Dreamweaver
• Delphi
• CSharp
• Data Capturing
• Typing
• Planning
• Organising
• Scanning
• Reporting Skills
• Microsoft365 In The Workplace
• IT Helpdesk Consultant
• Providing IT Support In A Windows Based
• Active Directory
• Project A Professional Image
• Ability To Provide A High Quality Support Service
• Taking Ownership
• Calls
• Problems
• Ensure They Are Efficiently Progressed
• Escalated
• Resolved In Accordance With The SLA
• Ability To Accurately Resolve Problems
• Issues By Using Analytical
• Technical
• Programming Skills Following Programming Guidelines
• Work Conscientiously
• Use Initiative
• Maintain A Professional Standard
• Communication At All Levels