Systems Support specialist

Summary

I am an accomplished IT professional with an M.Sc. in Software Engineering and over nine years of diverse experience in the technology sector. My career journey began as an apprentice IT technician, where I built a strong foundation in technical support and systems troubleshooting. As I advanced in my career, I embraced roles with increasing responsibilitytransitioning from system support to a pivotal role in ERP system deployment, and eventually taking on leadership responsibilities as a General Manager.

Throughout my professional path, I have consistently combined my technical expertise with strategic thinking to deliver innovative IT solutions. I have spearheaded initiatives that enhanced operational efficiency, managed cloud and web development projects, and implemented robust IT management strategies. My certificationsincluding AWS Solution Architect Associate, AWS Certified Cloud Practitioner, and a Cloud Developer Nanodegree from Udacityreflect my commitment to staying at the forefront of technology. Most recently, I further expanded my expertise with a certification from Hugging Face introductory courses, which has enriched my approach to leveraging AI-driven tools for operational improvement.

In addition to my corporate roles, I have successfully operated as a freelance consultant and web developer, enabling organizations to modernize their IT infrastructure and achieve digital transformation. My focus on requirements engineering, agile methodologies, and data-driven decision-making has consistently resulted in scalable, secure, and user-centric solutions.

These experiences, passion for innovation, and strong leadership skills have allowed me to deliver impactful results, from streamlining internal processes to driving successful technology deployments that align with business objectives. I am driven by a desire to use technology to solve complex problems and to empower organizations through transformative digital solutions.

Expectations

I'm looking for a role where I can do meaningful work at the intersection of technology, creativity, and impact. Ideally, Id love to be part of a team thats not afraid to experiment, break things (responsibly!), and build solutions that matter.

Im especially drawn to environments where learning is continuous, curiosity is encouraged, and the Wi-Fi is strong. Im looking for a place that values autonomy, but where collaboration is in the DNAwhere I can bring my background in IT systems, WordPress development, cloud, and grow deeper into the future.

At the core, I want to solve real problems, build cool stuff, and share coffee (or code) with people who are passionate about what they do.

Employment Preferences

Expected Base Salary

**,000 USD

Expected Hourly Rate

** USD/hr

Academic Degree

Experience

Skills

• User Support
• Java
• Python
• Requirement Engineering
• Wordpress