Support Manager
Summary
An accomplished technology leader with 16+ years of experience in application support management & service delivery within leading investment banks
A strategic leader, hands-on technical manager and change leader, liasing with a wide range of stakeholders, I can demonstrate a track record of delivering exceptional customer service
Lead and develop high-performing cross-cultural technology teams, driving vision, establishing actionable solutions, achieving operational goals and maximising value
Expectations
Culture of the company is very important at this stage of my career. A company that fosters an environment that encourages new ideas, growth and development of staff.
Employment Preferences
Expected Base Salary
**5,000 GBP / year
Academic Degree
Experience
Total Professional Experience
Startup Experience
Big-Tech Companies
Enterprise Experience
Skills
- Linux
- Java
- C++
- Agile
- SRE
- AWS
- SQL
- Python
- ServiceNow
- Technology Production Management
- Service Delivery Management
- Financial Services
- Change Management
- Project
- Program Management
- Incident Management
- Problem Management
- Customer Service
- Application Support Management
- Process Improvement
- Coaching
- Mentoring
- Conflict Resolution
- ITIL
