Support Engineer

Summary

Data Center Technician (AWS 4 YEARS)

Monitor and maintain thousands of servers daily to maintain an efficient flow of operations
Completed over 1000 server maintenance tickets to help uphold companys efficient standards
Assisted with Contractor and Level 2 Tech training to help maintain company employee standards.
Supported other techs/engineers and sites with high level customer facing tickets achieve customer satisfaction.
Assisted other sites to help drive their ticket queue down to normal levels and keep operations proceeding as normal
Performed server hardware replacements including motherboards, CPUs, NICs, RAID, GPU cards
Troubleshooting /configuration of IPMI, PXE, TCP/IP, TFTP, DHCP, BMC / BIOS flashing, clear ACLs and console errors in Linux RHEL based cloud infrastructure via the CLI and PuTTY

Expectations

Growth

Employment Preferences

Expected Base Salary

**,000 USD

Experience

Skills

• Linux
• Troubleshooting
• Machine Learning
• Leadership
• Networking