Support Analyst

Summary

Detail-oriented IT Support Analyst with a strong track record in troubleshooting and technical support. Proven ability to resolve complex issues, enhance quality, and build customer relationships. Experience in Remote support, VPN, Windows, JIRA, Zendesk, VMWare, Linux, and VoIP .

Expectations

I am looking for a job that has good work life balance and is either close to my residence or is remote.

Employment Preferences

Expected Base Salary

**,000 USD

Academic Degree

Experience

Skills

• Windows 7
• Windows 10
• JIRA
• Confluence
• Customer Service
• VoIP
• Customer Resolutions
• Zendesk
• Help Desk
• Technical Support
• Amazon Connect
• Softphone