Strategic Advisor candidate in Redmond, Washington, United States

Summary

Successful and pragmatic leader with extensive experience leading Continuous Improvement projects, HR Operational initiatives, and developing Learning Strategies that build strong high performing teams. Skilled Program Manager with experience managing complex and concurrent projects with cross-functional teams. A Change Management specialist, solidifying organizational frameworks by increasing engagement, streamlining processes, and driving strategic plans into actionable results. Acknowledged for a breadth of competencies including:

Global Learning Program Implementation
Learning Strategy & Needs Analysis Development
Curriculum Design & Content Development
HR Operations
Performance Management
Change Management, Communications and Organizational Awareness
Diversity, Equity & Inclusion (DE&I)
Employee Engagement
Program & Project Management (Agile)
Stakeholder Engagement & Relationship Building
Leading and Coaching Teams
Strategic Planning
Management Consulting
Large-Scale ERP/Learning Technology Implementation
Negotiation & Vendor Management
Business Analysis & Process Design

Sr. Project Manager-Learning Operations
Successfully led a variety of HR high-impact and visible projects that involved technology implementations, process improvements and Change Management.
Developed and launched interim Performance Management and Governance process within the Employee Development (HR) organization which resulted in the simplification and modernization of the goal setting and self-evaluation processes using automation and technology for employees and managers.
Led a cross-functional project team focused on enhancing the HR Operations self-service ticketing resolution process resulting in a 40% reduction in escalated issues to HR program teams and a 24hr improvement in customer inquiry resolution time.

Project Manager
Served the organizational mission through the development of strategic learning and process improvement programs to achieve long and short-term business goals.
Provided Project Management leadership for Technology Implementations and Learning programs including development of initial project scope, documentation, timeline, strategy, and training using Agile methods.
Managed the Role Development/Onboarding Talent Development programs for eight high-impact roles.
o Employed training strategies that increased the overall Employee Engagement score from 80% to 91% YOY and resulted in a 20% increase in retention due to consistent onboarding processes and programs.
o Modernized the existing (manual) Onboarding processes for managers through the creation of an Automated Onboarding Checklist resulting in a reduction in the time spent on the existing process by 50%.
Directed the design and development of training scenarios, approaches, plans, tools, curriculums, and other technologies related to Contracting learning programs.
o Utilized a range of instructional strategies or formats to convey knowledge, such as simulations, team activities or group discussions.
Utilized the A3 continuous improvement tool to develop business cases for new projects and initiatives within the Contracting Organization.

Sr. Consultant-Manager
Provided professional Consulting Services while cultivating relationships with clients and senior Firm Leadership stakeholders.
Partnered with clients to implement global Change and Organizational Effectiveness programs, including large-scale ERP (Oracle/JDE) technology implementations, HR Transformation programs, stakeholder management and organizational design.
Analyzed Talent Management Processes within client organizations including workforce planning and succession planning; enabling stakeholders to focus on increasing top talent and differentiate development of employees.
Benchmarked predictive training effectiveness models, mapping metrics into existing training content for improvement opportunities and interventions.
Managed blended teams of onsite, virtual, and external contractor resources.

Senior Learning Manager -
Led project team in devising and implementing cutting-edge Learning Solutions for a Global Oracle Financials ERP implementation across North America and EMEA.

Developed the strategic vision and Learning Strategy for the Global implementation.
Managed the development and delivery of approximately 50 classroom and virtual sessions and 50 role-based curriculums, resulting in over 20,000 hours of E-Learning module completions over a six-month period.
Facilitated Change Management activities such as Impact Assessments, Stakeholder Analysis and Communication Plans across business units.
Managed the Performance Management/Coaching of 5 direct reports as well as external resources (contractors).

Expectations

I am looking for a strategic advisory role within the areas of Change Mgmt, HR Operations, Learning & Development and Consulting where I can be creative and use innovation.