Sr. UX Researcher, UX Researcher, User Researcher, User Experience Researcher candidate in San Jose, California, United States

Summary

Sr. UX Researcher | Roku Inc. | San Jose, CA | 04/2022 Present
Conducted comprehensive user research for Rokus Content Tools (managing The Roku Channel and platform), resulting in improved usability and workflow efficiency.
Managed and facilitated user research efforts for Rokus experimentation platform, contributing to increased user engagement and enhanced onboarding experience.
Led UX research initiatives for Roku Developer Portal, delivering actionable insights that drove product design improvements.
Collaborated closely with cross-functional teams to translate research findings into enhanced product designs.
Developed and executed research plans, including participant recruitment, data collection, and thorough analysis.
Communicated research findings and recommendations to stakeholders through clear and detailed reports and presentations, informing product design decisions.

UX Specialist | Churui Electronics | Nanning, China (remote) | 01/2021 03/2022
Conducted heuristic evaluations and expert reviews of server interfaces, identifying usability issues and proposing actionable recommendations to improve the user experience and streamline server management processes.
Designed and executed usability testing protocols specific to server interfaces and applications, gathering valuable insights into user interactions and preferences, resulting in intuitive and efficient server management solutions.
Collaborated closely with cross-functional teams, including engineers and product managers, to integrate user feedback and insights into the server product development cycle, ensuring optimal user experience alignment with technical capabilities.
Actively collaborated with product development teams to iterate and improve server interfaces based on user feedback, ensuring continuous enhancement and alignment with evolving user needs.

UX Researcher | New Era Group | Seattle, WA | 10/2016 10/2020
Conducted user research for Canfinder, a social networking and database application for the cannabis industry, leading to effective development and branding.
Executed iterative testing based on user segmentation, slashing usability problems and ensuring continuous user experience improvements for evolving iterations.
Performed research and revamped a product website function for business users, resulting in a 25% increase in user engagement and interaction.
Led research efforts for an industry-specific retail system development project, employing several methodologies.
Championed cross-functional collaboration, elevating UX awareness and supercharging team performance for impactful results.

UX Researcher | Versa Group | Seattle, WA | 04/2014 12/2015
Defined intuitive process flows, user scenarios, mental models, and wireframes, facilitating efficient design processes.
Executed requirements gathering and analysis,

Expectations

I've always wanted my research to have a practical impact on people beyond textbooks, and I am passionate about solving people's problems and delivering an excellent user experience. As a result, I strive to advocate for users, and am excited about working with like-minded, UX-oriented individuals. I also seek to have the opportunity to find the balance between user needs and business objectives, as well as the balance of the best experience possible and the feasibility of creating it.