Sr. Tech Support

Summary

Participate in designing and detailing software development life cycle processes.
Trouble-shoot issues, document process, review checklist, and develop reference implementations.
Provide application development and customer support services during scheduled releases, upgrades,
and software rollouts.
Provide data for analysis of Level 1 issues logged and classify them based on similar categories.

Expectations

Great pay, health work environment, supportive managers, wonderful benefits

Employment Preferences

Expected Base Salary

**,000 USD

Expected Hourly Rate

** USD/hr

Experience

Skills

• Microsoft Office
• Windows
• Mac
• G-suite
• Crm
• B2B
• Software Troubleshooting
• Application Support
• Microsoft Teams
• Slack