Sr. Service Desk Analyst
Summary
Experienced IT Service Desk professional with 10+ years of expertise in providing L1/L2 support,
incident management, and end-user computing. Strong background in troubleshooting, ticketing tools,
Active Directory, and Microsoft 365 environments. Proven ability to resolve complex technical issues,
improve SLA performance, and enhance customer satisfaction.
Expectations
NEW OPPRTUNITUES
Employment Preferences
Expected Base Salary
*,*00,000 INR
Expected Total Compensation
*,*00,000 INR
Academic Degree
Experience
Total Professional Experience
Startup Experience
Big-Tech Companies
Enterprise Experience
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