Specialist

Summary

I am thrilled to announce that I am having 1year and 10 months of experience in major management incident management and change management.
I am actively looking for a job and i am able to join within 43 days.I am currently serving in notice period.

Lead the incident management team responsible for the resolution of the critical incidents that affected IT services and business operations.
Developed and maintained major incident management processes including incident detection, investigation, resolution and communication with stakeholders.
Facilitated the formulation of cross functional incident response teams and ensued the timely resolution of major incidents by following established SLA's
Conducted post incident reviews and identified opportunities for improvement in the major incident management process.
Developed and maintained relationships with vendors, service providers and customers to ensure effective and timely resolution to critical incidents.

Expectations

I am looking for a job i major incident management and change management and problem management in such a good organisation where i can enhance my skills and showcase my knowledges. I am eagerly waiting to get a good opportunity to utilize my skills and knowledges of professional experience in major incident management.

Employment Preferences

Expected Base Salary

**0,000 INR

Academic Degree

Experience

Skills

• Major Incident Management
• Incident Response
• Incident Handling
• Change Management
• Problem Management