Software Release Manager, Project Manager

Software Development Management Phoenix, Arizona, United States

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Summary

A certified PMP coupled with ITIL certifications and an extensive experience in managing projects and leading teams in Information Technology within a Matrix organization and a focus in the Insurance Industry. Solid background as PMO Manager, Program Manager, Project Manager, Testing Manager, Release Manager, ITSM Analyst Lead and Delivery lead. Results oriented Consultant in a wide variety of business applications. Experienced in analyzing complex business problems, designing appropriate solutions to business needs and managing business application development and rollout. Strong collaborative leadership coupled with "hands-on" IT experience and proficient Project management ability to interact with people at all levels. I have a successful track record of aligning people, projects and priorities, effectively bridging the gap between IT and Business.

Primary Responsibilities:
Successful delivery of business projects through IT solutions with quality
Facilitate IT project delivery and support; Allocate and manage resources. Lead and develop people. Manage budget, schedule, scope and quality. Manage risks, issues and problem resolution.
Develop, support, and manage relationships (business, vendors, enterprise, etc.).
Identify strategic improvements in what is delivered to the business and users.

Technologies used:
ServiceNow, Visual Basic .NET, Visual C# .NET, Team Foundation Server (TFS), Oracle, SQL, Visio, TIBCO, Layer 7, Web services using XML and SOAP interfaces, ETL tool Ab-Initio, Crystal Reports, PL/SQL, MQ Series, DB2, IMS, VSAM, Mainframe, COBOL, PL/I, JCL, CICS, Telon, JIRA, Rally, PeopleSoft, MS Project, Octopus Deploy, qTest Manager, DevOps, SharePoint, MS PowerPoint, Waterfall and Agile methodologies.