Software Engineer

General Software Development Seattle, Washington, United States

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Summary

Software Development Engineer at Amazon.

Built and integrated an event driven system for AWS Supports file upload pipeline, enabling automated malware scanning of 250K
monthly uploads and strengthening customer data protection.

Identified and resolved a regional single point of failure, reducing downtime risk by 90% and enabling independent, highly available
service instances across AWS regions

Architected and executed the regional migration of a multi-tenant monolith service, optimizing infrastructure performance and lowering
region load by 15%

Developed an automated log retrieval system integrating AWS CloudWatch and Athena APIs, eliminating manual customer uploads
and cutting log access time from over 2 days to minutes

Implemented an Attribute-Based Access Control (ABAC) system that automated agent permissions, limiting access to only active
cases, eliminating a 4-hour manual setup, and strengthening security compliance

Designed and developed an in-page case tagging feature within a micro-frontend using React that replaced a manual spreadsheet
workflow, reducing tagging time by ~80% and saving support teams over 60 hours per month

Architected a custom CI/CD pipeline (similar to AWS CodePipeline/CodeBuild) with integration and canary testing, enabling fully
touchless deployments that safely supported 23 daily production releases with rapid quality feedback loops to catch critical bugs earlier

Designed and implemented an event-driven system that leveraged AWS SNS for pub/sub messaging and SQS for reliable
queueing, successfully providing real-time support updates and reducing response latency by 20%

Built a React dashboard integrating data from several internal APIs to provide a unified Amazon merchant view, reducing lookup time
by 80%, eliminating manual data retrieval across 10 systems, and adopted by 100% of support agents within the first month

Implemented multi-tenancy in the AWS Support API with strict data isolation controls, achieving 100% logical separation between
AWS customer and merchant data and ensuring compliance with internal security standards

Expectations

Looking for a challenging mid-level or senior level role to apply my 4 years of experience. Design and develop large scale microservices that can handle huge loads. Collaborate with teammates and mentor juniors.