Software engineer candidate in Minneapolis, Minnesota, United States

Summary

Professional Summary
Innovative and results-driven Full Stack Software Developer with extensive experience in developing and deploying scalable web applications. Proficient in both front-end and back-end technologies, with a strong foundation in JavaScript, Python, and SQL. Adept at leveraging Agile methodologies to ensure high-quality deliverables within project timelines. Known for creating data-driven solutions that optimize workflows and enhance user experiences. A dedicated team player and effective communicator with a passion for continuous learning and professional growth.

Technical Skills
Programming Languages: JavaScript, Python, SQL
Front-end: React, Redux, HTML, CSS, Material UI
Back-end: Node.js, Express
Databases: PostgreSQL
Methodologies: Agile/Scrum
Tools & Other Technologies: Git, PowerBI, Microsoft 365

Key Projects
SupprThyme (Solo Project) | Prime Digital Academy

Architected a full stack application designed to assist groups in deciding where to eat by leveraging third-party APIs such as Google Places.
Utilized a comprehensive tech stack including React, Redux, Node.js, Express, and PostgreSQL to build a seamless user experience.
Demonstrated strong problem-solving skills by integrating multiple APIs and ensuring data consistency across the app.
FamliCare (Group Project) | Prime Digital Academy

Contributed to the development of an app aimed at helping family caregivers coordinate care, centralizing essential information such as medical records, calendaring, and messaging.
Designed and implemented the Create a Loved One workflow, architected the PostgreSQL database, and customized the application theme using Material UI.
Showcased ability to collaborate effectively in a team setting, ensuring that all components of the project were cohesively integrated.
Service Desk Metrics Dashboard | Blue Cross Blue Shield of Minnesota

Engineered a Power BI dashboard to consolidate and visualize metrics from AWS, MSSQL, and other servers, significantly reducing the time required to create reports from a day to approximately 20 minutes.
Integrated data from multiple sources using advanced SQL queries and Power BI visualizations to enhance decision-making capabilities.
Leveraged DAX and M functions to shape data, improving accessibility and distribution through a centralized Power BI dashboard link, thereby eliminating the need for manual report dissemination.
Professional Experience
Service Desk Support Specialist | Blue Cross Blue Shield of Minnesota

Led a subteam of three associates, providing training and performance feedback to ensure high levels of team productivity and service quality.
Authored and updated Knowledge Base articles using ITIL best practices to ensure accurate and comprehensive documentation for issue resolution.
Created Visio flowcharts to streamline troubleshooting procedures and facilitate training, aligning with Agile methodologies for quick onboarding and efficient process improvements.
Help Desk Specialist (TEK Systems Contractor) | 3M

Delivered high-quality customer service and technical support, successfully resolving a wide range of issues utilizing remote support tools.
Increased efficiency by providing expert training on Microsoft Office programs, enhancing user productivity and reducing recurring issues.
Facilitated seamless mobile device usage and security by assisting with device setup and troubleshooting, including Active Directory password resets.
Bridged the gap between technical and non-technical stakeholders by translating user concerns into actionable technical solutions, improving overall user experience.
Education
Full Stack Software Engineering Certification | Prime Digital Academy

Comprehensive training program including public speaking, diversity, equity, and inclusion, professional skill development, collaborative project work, and real-world client engagement.
Associate of Applied Science (AAS) - Information Technology Management | Rasmussen University

Expectations

What I'm Expecting from a New Position
As an experienced Full Stack Software Developer, I am seeking a position that allows me to leverage my technical skills and passion for developing scalable, high-quality web applications. Here are some specific expectations I have for my next role:

Challenging Projects: I am looking for opportunities to work on innovative and challenging projects that push the boundaries of my technical skills. I thrive in environments where I can architect and develop full stack applications, integrate with third-party APIs, and solve complex problems.

Collaborative Environment: I value a collaborative team setting where knowledge sharing and teamwork are encouraged. Working with a diverse group of talented developers and stakeholders to achieve common goals is something I find highly rewarding.

Growth and Development: Continuous learning is important to me. I seek a position that provides opportunities for professional growth, including access to new technologies, ongoing training, and the chance to work with experienced mentors.

Impactful Work: I want to contribute to projects that have a meaningful impact on users and the business. Whether its developing a new feature, improving user experience, or optimizing backend processes, I aim to make a positive difference through my work.

Agile Methodologies: I am comfortable and experienced with Agile methodologies and expect to work in an environment that values iterative development, regular feedback, and continuous improvement.

Supportive Leadership: Effective leadership and clear communication are crucial for a productive work environment. I look forward to working under supportive management that values input from all team members and fosters a culture of innovation and excellence.

Technological Innovation: I am eager to stay at the forefront of technological advancements. I seek a position that embraces the latest tools and frameworks, encouraging experimentation and the adoption of best practices in software development.

Work-Life Balance: Maintaining a healthy work-life balance is important to me. I appreciate workplaces that understand the importance of flexibility and offer support for employees to manage their personal and professional lives effectively.

By finding a role that meets these expectations, I aim to contribute my expertise and enthusiasm to a forward-thinking organization, helping to build robust and scalable software solutions while continuing to grow as a developer.