Software Engineer

General Software Development Harare, Harare, Zimbabwe

Profile
Contacts

Summary

-Used company troubleshooting resolution tree to evaluate technical problems and
find appropriate solutions.
-Responded to customer requests, offering excellent support and tailored
recommendations to address needs.
-Resolved diverse range of technical issues across multiple systems and
applications for customers and end-users across various time zones.
-Used ticketing systems to manage and process support actions and requests.
-Assisted customers in identifying issues and explained solutions to restore service
and functionality.

Expectations

To obtain a challenging position that fully utilizes my skills and provides me with suitable opportunities to grow my
technical and communication skills which would help me as a fresher to grow while working towards the
organizational goals.