Software Development Engineer

Passively Looking

Full-stack Development Vancouver, British Columbia, Canada

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Summary

Developed, tested, and maintained multiple services across CloudFront Control Plane, including Console, Customer Fronting Web APIs, Datastore, Change Propagation, and Log Provider systems. Defined scope of products and delivery time, as well as evaluated customer operational/business needs and potential issues to provide better customer experience by partnering with product managers.
Attained 55% fast processing and saved $30M by developing a fault-tolerant Off-Box-Logging system written in C++ for performance and processing real-time usage data from cache hosts.
Improved AWS CloudFront console navigation experience by devising and executing new UI components using React, Redux, and PolarisUI, resulting in reducing average page load times for users by 20%.
Optimized operator experience by establishing a graphical all-in-one-place web page via leveraging Java, Spring, JSP, and jQuery for reducing customer issues reported from various services.
Decreased Sev2/Sev3 operational load by 25-30% for each shift via maintaining developed services, CI/CD pipelines, software patching, and offering dev-ops support to customers as part of rotation-based on-call shifts.
Boosted customer engagement by 15% through working on CloudFront console and control API changes accommodating services with new projects, including changing UI, adding new functionalities, and resolving issues for the Blue/Green project launched this year.
Streamlined infrastructure management and eliminated spin-up times for services by utilizing Python scripts spinning up infrastructure and CloudFormation templates.
Minimized software development time by 30%, augmented customer satisfaction by 20%, and increased annual revenue by 10% via deploying new software features.

Expectations

An organization where I can grow and learn new technologies every day, looking for a place with inclusiveness and a room to breathe and learn. Something that aligns with my previous roles so it can be easier for the employer as well as myself.