Service Delivery Manager - Operation Manager - RCM - Medical Billing - U.S. Healthcare - A

Summary

A performance-driven professional with 12 years of rich and extensive experience in Retail, Telecom & Medical Billing Sector.

Summary:

- Rich experience in delivering successful results in both well established businesses and new Startups.

- Proven track record of creating new business opportunities and establishing new markets in changing environment.

- Expertise in defining service standards and guidelines that serve as benchmark for excellent service delivery as per global standards.

- Rich experience in Handling Team, Client Management, Vendors Management and Key Accounts at all levels with good negotiation skills.

- Excellent interpersonal, analytical skills with proven track record of spearheading cost innovation projects during the career span.

- Always ready for ad-hoc responsibilities which results to overall benefits for the organization.

Job philosophy

- Firm believer in I CAN & I WILL with 'CAN DO' attitude and passion to deliver aggressive business results.

- Efficient enough to hit multiple birds with one stone.

Expectations

Seeking leadership assignment in Operations/Service Industry.

Employment Preferences

Expected Base Salary

*,*00,000 INR

Academic Degree

Experience

Skills

• Service Delivery Management
• Operations Management
• Client Communication
• Transition Management
• New Application Scout
• Execution
• Process Enhancement
• RCM Operations
• Quality Assurance
• Client Relationship Management
• SLA Adherence
• Team Management
• Training
• Development
• Performance Management
• Project Management
• Strong Analytical Skills