Service Delivery, ITSM
Summary
Experienced Service Delivery Manager with a demonstrated track record of leadership, problem-solving, and relationship management in the Infrastructure services sector. Highly skilled in SLA management, vendor and supplier relationships, and cross-functional collaboration. Master's degree in Computers and certified in ITIL, v3 and v4 and Lean Six Sigma. Proven successes include leading teams to achieve high customer satisfaction, resolving complex issues, and driving process improvement with quantifiable results. Committed to delivering exceptional service and exceeding SLA targets. Passionate about contributing to customer success and utilizing expertise to drive business outcomes.
Expectations
Anything that i best in.
Employment Preferences
Expected Base Salary
*,*00,000 INR
Academic Degree
Experience
Total Professional Experience
Enterprise Experience
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