Senior User Experience Designer

Summary

30+ years in the design field, 20+ in digital. Experience in usability, accessibility, visual design, design systems, heuristic analysis, interaction design, wireframing and lightweight prototyping (plus a little HTML/CSS). Projects include stock trading platforms, award-winning digital newspaper apps, enterprise IT management suites, many websites (corporate, support, e-commerce, learning management, etc.) and applications (mobile, tablet, and embedded/set-top box TV apps. Looking for an in-house role in a customer-centric / design-centric organization with a long-term focus on making great products and services, that embraces and supports diverse employees.

Expectations

I'm looking for an in-house role in an organization that embraces user-centric design (UCD) and aspects of design thinking, to create products and services that are ideally a pleasure to use. There is an understanding of the competitive edge that good UX provides, and the sometimes winding nature of the UX process, that extends to the SVP and C-suite; there is adequate and consistent funding for user testing (with real users) and an understanding that the process starts fuzzy until we bring it into focus. There is no fear in talking to real humans outside the company, and learning that one's hypothesis was incorrect; the company does not rely solely on NPS scores which are misleading. I look for companies that embrace positive values (i.e so-called B Corporations etc), invest in their people, and have meaningful support for neurodiverse employees. I recoil at the idea of timesheets, though I don't mind making time estimates, setting due dates and time-boxing task efforts (particularly in an Agile/Scrum context). After having spent time over 30 years moving between agency and in-house environments, I can safely say that I work best in-house.

Employment Preferences
Expected Base Salary

**,000 CAD / year

Academic Degree
Experience

Total Professional Experience

30 years

Startup Experience

no experience

Big-Tech Companies

no experience

Enterprise Experience

6 years
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Contacts

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