Senior Software Engineer

Software Development Management Hyderabad, Telangana, India

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Summary

Working as Sr. Software Engineer in Hyderabad. Having Total 6+ years of Industry Experience and 3+ years of experience in ServiceNow.
Implemented and Customized the Service Portal based on the client requirements.
Worked on ServiceNow Integration with Azure Boards.
Worked on Flow Designer to customize Change Management approval flow.
Worked widely on Data Segregation to separate data between groups/companies within the same platform. Mostly used query business rule and ACL to segregate data.
Incident, Problem, Change and Knowledge management flows.
Configured and modified SLA.
Worked on Email Notification, email scripts, event, property.
Worked widely on Client Script, Business Rule, Script includes, Fix Script, UI Policy, and UI Action.
Worked on ACL to restrict table, fields for users based upon the requirement.
Worked on Inbound Email Actions.
Worked on Service Catalog (Request, RITM and SCTASK modules), workflows.
Modifications on data look up for incident priority matrix.
Worked on Reference Qualifier, dictionary override, transform maps.
Worked on the enhancements based on customer requirements.
Good exposure of Background scripts, Glide forms, Glide record, Glide Ajax and its usage.
Experience in Creating and configuring Service Portals.
Good Knowledge of JAVASCRIPT and HTML/CSS.

Expectations

In my new job, I am looking for opportunities to challenge myself and continuously learn and grow in my field. I seek a work environment that fosters collaboration and teamwork, where I can contribute my skills and also learn from my colleagues. A key factor for me in a new job is a sense of purpose and alignment with the company's mission and values. I value a healthy work-life balance, and I'm interested in a job that respects and supports this balance. I am looking for a role that allows me to apply my expertise and make a meaningful impact on the organization's success. A supportive and encouraging leadership team is important to me in my new job, as I believe that great leaders can inspire and empower their teams to excel. I hope to find a position that offers opportunities for career advancement and professional development. A competitive compensation package, including fair salary and benefits, is a consideration for me in my job search. I am interested in a job that promotes innovation and creativity, allowing me to contribute fresh ideas and solve complex challenges. A company culture that promotes diversity, inclusion, and equal opportunity is a priority for me in my new job search.