Senior Scrum Master/RTE candidate in San Antonio, Texas, United States

Summary

Summary of Experience

Highly Accomplished Software Engineer with over 20 years of experience as a developer in application software development.

Expert Scrum Master/Release Train Engineer with advanced knowledge in Agile Transformations, Team building, Facilitation, Program Increment Planning, JIRA issue tracking software, and JIRA dashboarding.

Well Versed in leveraging cross-functional IT, Agile, and QA teams to complete project deliverables on time and within budget.

Demonstrated Success applying project management best practices, technical expertise, and business acumen to consistently achieve targeted results.

PROFESSIONAL SYNOPSIS

USAA, SAN ANTONIO, TX 2017 PRESENT
The United Services Automobile Association (USAA) is an American financial services group of companies offering banking and insurance to people and families who serve, or served, in the United States Armed Forces.

Senior Scrum Master Content Storage, Enterprise Content Management
Supports 2 Kanban teams and 2 Scrum teams in the Enterprise Content Management organization of USAA.

Started Agile Transformation for 3 agile teams, to streamline multifaceted compliance projects
Utilizes Agile Scrum and Kanban practices to increase team velocity and productivity.
Partnered with Business and IT groups to implement a comprehensive JIRA dashboard for the organization to track critical compliance projects.
Successfully transformed the teams waterfall mindset to Agile by developing training materials for teams to understand Agile delivery.
Helped devise a release plan and coordinates backlog refinement with Product Owner to resolve backlog challenges.
Implemented Agile mindset by conducting burndown charts, team velocity analyses, and continuous improvement initiatives.
Enforced Kanban principles that reduced cycle time by 25%, increasing teams throughput within 8 weeks.
Active participant in the Scrum of Scrum ceremonies to bridge communication among technology teams.
Took on the RTE position to help facilitate the Program Increment Planning sessions for over 15 Agile Teams.
Regular contributor to USAA Labs and recognized for several innovative ideas.
Substitutes for the Development Product Owner when needed.
ACCENTURE, DUBLIN, IRELAND 2016 2017
Accenture plc is an Irish American professional services company based in Dublin, specializing in information technology (IT) services and consulting.

Consultant
Served as a consultant for Accenture working with Caterpillar to install an ETL tool to extract data from the dealers DB2 database.

Worked with multiple dealerships around the nation and around the world remotely.
Problem-solved missing requirements and data tables to pull in required fields to complete the project.

HOLT CAT, SAN ANTONIO, TX 2006 2015
Holt Cat is the authorized Caterpillar® heavy equipment and engine dealer for 118 counties in South, Central, North and East Texas.

Enterprise business Systems Analyst
Served as Senior Software Developer to help maintain the dealers software by incorporating Caterpillar software enhancements.

Implemented software enhancements to optimize Holt Cats customized software.
Improved manual process of scanning supporting documents for customer invoices by automating process.
Created inventory chart using SEQUEL to replace a manual report, saving time and money by reducing the manual process from 3 days to an automated process which ran in less than 30 seconds.

EDUCATION & PROFESSIONAL DEVELOPMENT

TEXAS A&M UNIVERSITY
Master of Science Computer Science
UNIVERSITY OF TEXAS
Bachelor of Science RTF
SAN ANTONIO COLLEGE
Associate of Science Data Processing

PROFESSIONAL DEVELOPMENT, CERTIFICATIONS, LICENSES
Icagile Certified Professional, Agile Coaching (ICP-ACC), Icagile, June 18, 2021
Certified SAFe® 4 Scrum Master, Issued by Scaled Agile Inc, March 10, 2020
Certified SAFe® 4 Advanced Scrum Master, Issued by Scaled Agile Inc, March 10, 2020
Certified SAFe® 4 Agilist, Issued by Scaled Agile Inc, March 10, 2020
Certified SAFe® 4 DevOps Practitioner, Issued by Scaled Agile Inc, March 12, 2019
Certified ScrumMaster, Scrum Alliance, October 07, 2016
Green Belt Six Sigma, Holt Cat, June 14, 2014

PERSONAL AND COMMUNITY INVOLVEMENT

Volunteer San Antonio Food Bank
Volunteer San Antonio Meals on Wheels
Veteran United States Navy