Senior Program Manager
Summary
High energy, analytical, and service oriented Senior Program Manager and Product Solutions Partner. Known and respected for executing on strategic roadmaps and bridging the gap between business and technology. Expertise in managing large-scale and concurrent complex projects, change management, and product management. Experienced in building and empowering high-performance teams who continuously learn, collaborate, and overcome business and technical challenges. Strong background in financial services, managed services operations, and software as a service (SaaS).
Core Competencies:
	Program & Project Management
	Product Management (Agile & Waterfall)
	People Development & Coaching
	Change Management
	Software as a Service (SaaS)
	Software Development Lifecycle (SDLC)
	Organizational Transformation
	Customer Experience
	Jira | Service Now |Workday
	Business Strategy
	Risk Management
	Incident Management
Expectations
As I pursue the next phase in my career, it is important to me that I find a company with similar values & priorities as my own. I am continuously seeking improvement and innovation, and I am passionate about the customer experience.
I am looking for an opportunity to utilize my experience with Program, Project and/or Product Management. My strengths include - advocating for an improved customer experience, coordinating and managing programs that align with business strategies, driving communication, managing risks, and balancing change management strategies. I look forward to the opportunity to learn and grow with the organization and I am open to certification opportunities.
Employment Preferences
Expected Base Salary
**5,000 USD / year
Academic Degree
Experience
Total Professional Experience
Startup Experience
Big-Tech Companies
Enterprise Experience
Skills
- Program Manager
- Product Manager
- Project Manager
- Software As A Service
- SaaS
- SDLC
- Change Management
- Customer
- Business Strategy
- Risk Management
- Program Management
- Product Management
- Project Management
- Operations
- Managed Service
- Financial Services
- Business Process Improvement
- Process Improvement
- Integrations
- Service Delivery
- Agile
- Scrum
- Leadership
- Customer Relationship Management