Senior Product Manager

Product Management Seattle, Washington, United States

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Summary

MICROSOFT Redmond, WA
PRODUCT MANAGER II

Microsoft Ads
Owner of solution selling area, developing CRM tools for account managers
Created shopping ads related insights that helped enable account managers to sell advertising features and increased revenue by $65 million+

Dynamics 365 + Teams Integration
Develop and release Dynamics message extensions and actions for Teams
Push enhancements to V1 integration and Teams chat in Dynamics
Communicate with customers to understand use cases, explain scenarios, gain feedback

Product Visualize mixed reality iOS application to empower salespeople
Primary feature and technical PM, led the team from white paper conceptualization to general availability and future planning
Presented proof of concept to CEO, which greenlit our app for production
Handled all legal and compliance work, allowing our app to be the first in the organization accepted to the Apple Store and to have a frictionless release
Implemented agile methodology, shifting team of 20 to a monthly release cadence, increasing release velocity by 200%
Wrote Kusto queries to collect telemetry on app usage and customers
Demoed products at CEO and executive keynotes (audiences up to 40,000)
Organized and conducted usability research to guide feature iteration