Senior Engineering Program Manager

Summary

I am a dynamic CX professional with 14+ years of distinctive experience in leading collaborative teams by materializing the vision by being close to the hearts & minds of customers, and leading the identification of relevant, business-building actionable insights in a fast paced multicultural agile environment.
I'm also a passionate tech enthusiast, content creator, recognized numerous times for Program, Process Integration, Operation and Cross-functional Leadership Skills improving Productivity, Customer Satisfaction & cost saving improvements transforming actionable insights, analytics & creative ideas to reflect the voice of the customers, partners to influence a data-driven vision and direction for technology, solutions and use case development that make a difference in the lives of customers.
My Mastery skills include: Executing Project Portfolio; Project Structuring; Product Lifecycle Management; Consumer Insights & Data Analytics; New Product Introduction; Strategic thinking; Customer Behavior Insights; Story Telling; Qualitative Research; Product Quality Management; Customer Experience; Executing Project Portfolio; Project Structuring; Product Lifecycle Management; Implementing Global Tools and Processes, Quality Assurance; Cost Saving opportunities; Account Mgmt. with strong technical foundations in Leading a Customer-Centric Culture.

Expectations

Open for discussion

Employment Preferences

Expected Base Salary

**,000 USD / year

Academic Degree

Experience

Skills

• Project
• Program Management
• Engineering Program Quality
• Design Thinking
• Customer
• Customer Insights
• Analytics
• Strategic Thinking
• New Product Introduction
• Agile
• Kanban
• Customer Behavior
• Strategy
• Lean Six Sigma
• Business Process Management
• Storytelling
• Product Strategy
• Management
• MS Project
• Planner
• O365 Suite
• SAS JMP 14
• Medallia Cloud CX Tool
• Big Data
• Telemetry
• Tableau
• CRM Tools
• MS Dynamics
• SFDC
• SAP
• ITILv3
• Service Delivery