Senior Engineering Program Manager

Product Management Singapore, Singapore, Singapore

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Summary

I am a dynamic CX professional with 14+ years of distinctive experience in leading collaborative teams by materializing the vision by being close to the hearts & minds of customers, and leading the identification of relevant, business-building actionable insights in a fast paced multicultural agile environment.
I'm also a passionate tech enthusiast, content creator, recognized numerous times for Program, Process Integration, Operation and Cross-functional Leadership Skills improving Productivity, Customer Satisfaction & cost saving improvements transforming actionable insights, analytics & creative ideas to reflect the voice of the customers, partners to influence a data-driven vision and direction for technology, solutions and use case development that make a difference in the lives of customers.
My Mastery skills include: Executing Project Portfolio; Project Structuring; Product Lifecycle Management; Consumer Insights & Data Analytics; New Product Introduction; Strategic thinking; Customer Behavior Insights; Story Telling; Qualitative Research; Product Quality Management; Customer Experience; Executing Project Portfolio; Project Structuring; Product Lifecycle Management; Implementing Global Tools and Processes, Quality Assurance; Cost Saving opportunities; Account Mgmt. with strong technical foundations in Leading a Customer-Centric Culture.