Senior Engineer

Summary

Successful professional with a wealth of engineering and designing skills gained in the telecommunication and collaboration sector for the past 21 years.
Strong proactive approach towards implemented designs, propose new solutions to optimize the performance and to improve user experience.
Persistent in delivering exceptional customer service.
Subject matter expert in designing, implementing, delivering and troubleshooting VOIP, SIP and Collaboration services and associated applications components.
Strong and advanced troubleshooting and debugging skills in Avaya VOIP applications, SIP signaling, RTP streams, RTCP, SIPS, HTTP/s, UDP, TCP, H.225, H.245, H.323, MGCP, LDAP, and SNMP.
Advanced SIP carrier management ensures carriers are compliant with the RFCs to ensure no violation in SIP signaling.
Specialties:

Integration
o Microsoft Skype for Business, Microsoft Teams Direct Routing, Microsoft operator connect, Anywhere 365, Zoom, EngHouse attendant consoles, Virtual meeting rooms, Unigy IPC, SIP carrier Webex.

Microsoft Teams:
Microsoft TEAMS Administration, configuration and troubleshooting.
Microsoft Teams Direct Routing.
Microsoft Teams Direct Routing with Media bypass.
Microsoft Operator Connect.
Microsoft Calling plans.

Audio Codes:
Audio Codes Mediant SBC (VE, SE).
Audio Codes Routing Manager (ARM).
Audio Codes One Voice Operation Centre (OVOC).
Audio Codes Media Pack 11x, 12x series.
Audio Codes M800 hybrid (SBC+Gateway).
Audio Codes 1000 SBC and Hybrid

Ribbon:
Ribbon 5K.
Ribbon edge 1K, 2K
Ribbon Policy Server PSX

Oracle
o Oracle Session boarder controllers 4600, Oracle Session delivery manager (SDM), Oracle enterprise operation monitor (EOM).
Call recording
o Nice call recording, Redbox call recording

Avaya
o Avaya Aura System Manager, Avaya Aura Session Manager, Avaya Aura System Platform, Avaya Aura AES, Avaya Breeze, Avaya Aura Communication Manager, Avaya Agile communication environment (ACE), Avaya Media server, Avaya Aura file server, Avaya Aura utility server, Avaya Aura Session Boarder Controller (Sipera).

Expectations

Professional Senior Design Engineer with over 21 years experience in telecoms industry, looking for a position in organization where inspiration and encouraging are main themes to bring the best out of an individual each day. Where I can bring my design, implementation and troubleshooting skills in VOIP, SIP, Collaboration and debugging applications to apply them and help end users to utilize the latest technology and improve end user experience.

Employment Preferences

Expected Base Salary

**,000 GBP

Expected Hourly Rate

** GBP/hr

Academic Degree

Experience

Skills

• Integration
• O Microsoft Skype For Business
• Microsoft Teams Direct Routing
• Microsoft Operator Connect
• Anywhere 365
• Zoom
• EngHouse Attendant Consoles
• Virtual Meeting Rooms
• Unigy IPC
• SIP Carrier Webex.
• Microsoft Teams
• Microsoft TEAMS Administration
• Configuration
• Troubleshooting.
• Microsoft Teams Direct Routing.
• Microsoft Teams Direct Routing With Media Bypass.
• Microsoft Operator Connect.
• Microsoft Calling Plans.
• Audio Codes
• Audio Codes Mediant SBC
• VE
• SE
• Audio Codes Routing Manager
• ARM
• Audio Codes One Voice Operation Centre
• OVOC
• Audio Codes Media Pack 11x
• 12x Series.
• Audio Codes M800 Hybrid
• SBC+Gateway
• Audio Codes 1000 SBC
• Hybrid
• Ribbon
• Ribbon 5K.
• Ribbon Edge 1K
• 2K
• Ribbon Policy Server PSX
• Oracle
• O Oracle Session Boarder Controllers 4600
• Oracle Session Delivery Manager
• SDM
• Oracle Enterprise Operation Monitor
• EOM
• Call Recording
• O Nice Call Recording
• Redbox Call Recording
• Avaya
• O Avaya Aura System Manager
• Avaya Aura Session Manager
• Avaya Aura System Platform
• Avaya Aura AES
• Avaya Breeze
• Avaya Aura Communication Manager
• Avaya Agile Communication
• ACE
• Avaya Media Server
• Avaya Aura File Server
• Avaya Aura Utility Server
• Avaya Aura Session Boarder Controller
• Sipera