Senior Desktop Support Engineer

Summary

IT Professional with over 15 years of experience. Strong expertise with troubleshooting PC and Macintosh operating systems, problem resolution, hardware set-up and maintenance, PC and MAC hardware, and computer imaging. Skilled in communicating complex processes and technical information to both technical and non-technical personnel.

Expectations

A job that I can grow in and continue to learning and grow my skill set. Support from management and and advancement opportunities.

Employment Preferences

Experience

Skills

• Microsoft Office Suite
• LAN
• WAN Networks
• MAC OS X Operating System
• Windows 7
• 10 Operating Systems
• Basic Networking
• Hardware
• Software Installation
• Remote Desktop Assistance
• Basic User
• Security Group Admin AD
• VPN Software
• Active Directory
• Bomgar Remote Access
• PC
• Macintosh Troubleshooting. Internet
• Intranet Operations
• Imaging Software
• JAMF
• Oracle POS Systems
• Teamviewer Remote Access