Senior Customer Success Manager
Retained and grew customer base from 500k to 2 million ARR over a 3 year period.
Developed all CS and support process from the ground up.
Developed and expanded the onbording program
Delivered high touch consistent and tailored technical demos with 90% CSAT
Developed a comprehensive knowledge base and support program with 100% CSAT
Opportunity to to make an impact and add value both to the customer and to the company. It'll be amazing to be on a shared mission with the team that values doing well by doing good. My superpower is connecting people and ideas to make both the customer and the company successful.
- Lincoln, Nebraska, United States
- Lexington, Kentucky, United States
- Quincy, Illinois, United States
Expected Base Salary
Expected Hourly Rate
Total Professional Experience
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