Senior Business Analyst
Summary
Strategic and solutions-focused Senior Business Analyst with over 10 years of experience driving technology-enabled business improvements across the financial services, fintech, and insurance sectors. A Certified Business Analysis Professional (CBAP) and SAFe-certified Scrum Master and Product Owner, I bring deep expertise in Agile (Scrum, SAFe) and Waterfall delivery, business process optimisation, systems analysis, and stakeholder engagement. Known for bridging the gap between business needs and technical delivery, Ive led high-impact initiatives that improved system efficiency, accelerated delivery timelines, and increased revenuesuch as automating loan approvals that grew sales from $3M to $14M in six months.
I excel in end-to-end project involvementfrom requirements elicitation and solution design to change management and post-implementation support. With proven success in user adoption, knowledge base development, and agile team leadership, I consistently enhance delivery outcomes and enable business growth. Skilled in tools like Jira, Confluence, SharePoint, SQL, and Power BI, I thrive in dynamic environments where innovation, collaboration, and customer-centricity drive success.
Expectations
I'm seeking a role where I can contribute to meaningful, people-focused projects that create real-world impact. I thrive in collaborative, Agile environments where continuous improvement and cross-functional teamwork are valued. My ideal position offers a balance of strategic challenge and hands-on delivery, allowing me to lead initiatives from discovery through to implementation. Im looking for an organisation that encourages learning, supports professional growthespecially in areas like AIand respects work-life balance. Most importantly, I want to be part of a culture where innovation is welcomed and my contributions help shape smarter, more effective solutions.
Employment Preferences
Spoken Languages
- English - Fluent
- Tagalog - Fluent
Expected Base Salary
**5,000 AUD
Expected Hourly Rate
**0 AUD/hr
Academic Degree
Experience
Total Professional Experience
Startup Experience
Big-Tech Companies
Enterprise Experience
Skills
- Requirements Elicitation
- Requirements Documentation
- Business Process Mapping
- Business Process Improvement
- Functional Requirements
- Non-functional Requirements
- Stakeholder Engagement
- Stakeholder Management
- User Stories
- User Acceptance Criteria
- Gap Analysis
- Impact Assessment
- Agile Methodologies
- Scrum
- SAFe
- Waterfall Project Delivery
- Sprint Planning
- Product Backlog Management
- Backlog Management
- Agile Coaching
- Facilitation
- Change Management
- Change Management Communications
- UAT Coordination
- Release Planning
- End-to-End Project Lifecycle Management
- System Implementation
- System Support
- Business-as-usual Support
- BAU Support
- Software Testing
- Defect Management
- System Integration
- API Familiarity
- Wireframes
- Mockups
- Prototyping
- Data Migration
- Encryption Projects
- Operational Readiness
- Training
- Data Analysis
- Reporting
- SQL Querying
- Power BI Reporting
- Jira
- Confluence
- SharePoint
- Microsoft Office Suite
- Excel
- Word
- PowerPoint
- Microsoft Teams
- Visio
- BPMN
- Balsamiq
- Moqups
- Freshservice
- API Documentation
- User Manuals
- Training Guides
- FAQs
- Release Notes
- SharePoint Site Development
- Knowledge Base Creation
- Strategic Thinking
- Problem Solving
- Critical Analysis
- Clear
- Concise Communication
- Cross-Functional Collaboration
- Continuous Improvement Mindset
- Adaptability
- Quick Learning
- Coaching
- Mentoring
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