Scrum master I Customer Support Lead

Summary

Team lead | Scrum Master | AGILE | Constant Learner | Customer Support I Business Support
10 Plus years of mixed industry experience ( IT, Edtech, Hospital, Hospitality & Real estate ) in Customer facing roles.
Good exposure to team handling in IT support
Good knowledge and experience in face to face customer interaction as well

Expectations

Looking for a challenging and performance-oriented role to exhibit my skills and grow more

Employment Preferences

Expected Base Salary

*,*00,000 INR

Academic Degree

Experience

Skills

• Customer Support
• Client Management
• Agile
• SDLC
• Scrum Framework
• JIRA
• Scrum.MS Office
• FINACLE
• Open Office
• Staff Ware
• FCRM
• ESearch
• Zoho Service Desk
• AD Management