Scrum Master

Scrum Master / Agile Coaching Melbourne, Victoria, Australia

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Summary

As a certified SAFe Scrum Master and Agile Business Analyst, I bring a strong foundation in Agile facilitation, team coaching, and cross-functional collaboration, backed by over a decade of experience delivering digital transformation initiatives across financial services and technology sectors.

In my last role, I led the adoption of Agile ways of working within the Technology team, embedding the SAFe Essential framework and coaching cross-functional squads to embrace a culture of continuous improvement. Through hands-on facilitation of Agile ceremonies and backlog management, I enabled higher delivery velocity and improved sprint predictability, contributing to a 25% improvement in deployment quality.

One of my most impactful achievements was introducing structured backlog prioritisation, which aligned business and development efforts more closely and resulted in a 35% increase in on-time feature releases. I also drove process automation that boosted monthly loan approvals from $3M to $14M and established a SharePoint Technology Hub that reduced support tickets by 20% by empowering users with self-service resources.

As a Scrum Master, I combine Agile coaching, data-informed decision-making, and a focus on stakeholder engagement to foster productive, collaborative environments. Whether leading retrospectives or resolving team impediments, I keep delivery teams focused on delivering value and adapting quickly to change.

With a well-rounded background as both a Scrum Master and Business Analyst, I bridge the gap between business goals and technical execution, ensuring product teams stay aligned, motivated, and empowered to deliver meaningful outcomes.

Expectations

As a Scrum Master, Im looking for a role where I can lead and coach empowered Agile teams in a supportive, value-driven environment. I seek opportunities to drive continuous improvement, foster strong collaboration between business and technical teams, and influence Agile culture at both team and organisational levels. I value purpose-driven work, leadership support for Agile practices, and the freedom to experiment, grow, and deliver meaningful outcomes.