Sales Engineer, Solution Engineer, Pre-Sales Engineer

Technology Consulting & Pre-Sales Sheffield, England, United Kingdom

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Summary

Name: Contact Contact
Designation: Sales Engineer
Current Company Name: Forcepoint
Number of Years Experience: 18+
Current &Previous employment:
HelpSystems/Titus Senior Technical Account Manager Oct 2019 Jun 2022
Forcepoint (Formerly Websense) Technical Support Engineer June 2012 to Oct 2019
Wipro Technologies Technical Consultant May 2011 to June 2012
iValue Infosolutions Pvt Ltd Senior Solution Architect July 2008 to May 2011
Texonic Instruments Technical Manager Mar 2004 to July 2008
Alfa Consultancy Service Customer Service executive May 2002 to Feb 2004
Roles & Responsibilities handled:
I have been an instrumental player in all the above-mentioned organizations. I have worked in various roles such as pre-sales, post-sales support, implementation, managed services, solution designing and managing a team in support organization. I am self and quick learner of the technologies. I understand the customers specific requirements diligently to choose the product to achieve them.
In the current role, I have been working closely with the Sales Account Managers for the commercial/Public sector business in the UK. My main responsibilities are, working closely with the partners for the new opportunities & qualifying the leads and doing presentation about the solution to the customers & conducting the POC as well. We reach out to the existing customers for the health check of the solution deployed and recommend the configuration change as per the best practices. Also, try to identify the potential opportunity as part of the new lead generation.
I worked as a pre-sales consultant and post-sales support engineer in most of my career. I have played vital role in winning paradigm deals for most of the products handled. Most of all the products which I handled in the past organizations were new to the Indian market, hence I took place in major part in convincing customers/partners on new technologies/products to sell them in place of the products which was already popular and established in the market. I have been recognized and rewarded multiple times for my hard work and dedication.
In my previous role as a solution architect, I deployed the solution for the customers/partners and supported them till the contract ended. I have been playing imperative role to support the customers and helping Sales/Sales-Engineering team to do the POC successfully, resolving complex issues, involving in all the major prospects from the discussion to closing the deals. I managed a team of 10 members mentoring on technical/process/target achievement/career growth planning.
Awards & Rewards:
Top SE Performer Q3 FY22 - Outstanding Customer Focus Oct 2022
Most Valuable player Nominee - 2018
Most Valuable Player for 2017
Friends of Sales - APAC Awards 2015
Recognition Award Global Award - 2015
Business Savvy Techie - 2008
Best Performer - 2007

Expectations

I am looking for a job where I can connect with the customer/partner to talk about Cyber Security solutions (Web-Email-Data Security/SSE/SASE). Customer success is the principle for my profile.