Sales Engineer / Solution Architect

Solutions Architect Columbus, Ohio, United States

Profile
Contacts

Summary

Technical Background:
Deep technical expertise w/ large scale hyper-converged solutions, servers, storage & appliances, Data Protection/DR/Replication, Cloud, Virtualization & data migrations.
Designed, configured, implemented numerous IT projects including Oracle Financials, Messaging (Exchange), Hardware upgrades/replacements, Security from Data Center to the Cloud.
Written technical RFPs for large enterprise IT Projects
35+ years IT industry experience working both as a customer and a vendor
Experienced with multiple operating systems including Windows, Linux & Unix
Deep storage and backup/DR design knowledge
Messaging, Microsoft Exchange, SharePoint
Monitoring & Reporting tools
Collaboration Skills:
Engineering - Have worked with product engineering (VP of Engineering) to include both software & hardware changes to solve my customers problems or provide product enhancements.
Services - Ive written comprehensive multi-year services SOWs & managed customer services delivery for large enterprises.
Support - Written SLAs for vendors and customers, negotiated services contracts and managed escalations for customer outages
Training; Built and delivered customer both operational & technical training for staff, customers. This included creating, delivering and tracking of training for staff.
Marketing; Written numerous collaborative white papers with vendors like Microsoft, Compaq, Symantec, Veritas, HPE & Digital Equipment.
Time & People Management:
Managed the King County IT and Messaging Help Desk staff. I developed projects & training plans
Delivered numerous IT projects on time and within budget.
I have worked remotely for 10+ years achieving a high level of success. I will be able to work remotely during the current covid-19 epidemic and transition back into the Data Center.

Presentations & Webex:
Experienced presenter & webex demos
I was a presenter in several Executive Briefing Centers (HPE, Microsoft, Veritas & Digital Equipment