Quality Analyst & Performance Enablement
Summary
As an independent and strategic thinker with an innate work ethic and analytical curiosity, I excel at analyzing big data, creating in-depth visualizations, and designing tools that enhance productivity. I thrive in identifying growth opportunities and transitioning them into actionable outcomes that improve customer satisfaction and business conversion. From developing QA Teams from scratch to coding web apps that help set up support agents for success - I have 9+ years experience in SaaS/B2C, and have worked with two early-stage companies to improve their performance!
Expectations
My mission is to find a remote Data Analyst role focused around Quality, Performance, and/or Enablement at a company with meaningful cause where I can use my tenured knowledge of business growth, creativity, independent thinking and analytical skills to solve business needs.
Employment Preferences
Relocation destinations:
- Cary, North Carolina, United States
Expected Base Salary
**,000 USD
Academic Degree
Experience
Total Professional Experience
Startup Experience
Big-Tech Companies
Enterprise Experience
Skills
- Excel
- Power Bi
- SQL
- Tableau
- Telephony
- Quality Assurance
- QA Analysis
- Sales Performance Analysis
- Looker
- Google Workspace
- HTML Coding
- Java Coding
- Basic Python
- AppScript
- ClickUp Guru
- Customer Analysis
- Sales Analysis
- Analytics
- Basic Development
- Operational Leadership
- Project Management
- Training
- Content Creation
- Salesforce CRM
- LMS
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