QA Manager

Summary

17+ years of progressive QA leadership experience driving enterprise-wide quality strategy, governance, and end-to-end test management across retail, eCommerce, supply chain, and omni-channel transformation programs.

Proven QA Program Manager with global delivery experience across North America, EMEA, APAC, and China markets, leading multi-geo cross-functional teams and managing large-scale digital rollouts contributing to $500M+ revenue growth.

Expert in designing and implementing QA governance frameworks, regression suite management, release readiness models, and KPI-driven dashboards for executive visibility and risk-based decision making.

Strong experience in SIT, E2E, Integration, and UAT leadership, ensuring seamless go-lives with measurable defect reduction (30% reduction in go-live defects in marketplace launches).

Extensive domain expertise in Sterling OMS, SAP Retail, WMS, POS integrations, and AWS platforms, enabling complex enterprise system integrations and omni-channel implementations.

Marketplace & Retail Launch Leadership: Directed QA strategy for Nikes marketplace integrations (Flipkart, Myntra) and Indias first Nike-owned retail store, ensuring zero business disruption at launch and delivering $25M incremental revenue.

Experienced in Agile, SAFe, Hybrid, and Waterfall delivery models, driving continuous improvement, automation enablement, and optimized test lifecycle management.

Strong background in vendor management, stakeholder engagement, RAID management, budgeting, and executive reporting, ensuring alignment between business objectives, scope, schedule, and quality outcomes.

PMP®, CSM®, and CSPO® certified professional with demonstrated leadership in program governance, risk mitigation, and AI-enabled project management practices.

Expectations

Need stability and opportunity to learn and enhance my career.

Employment Preferences

Expected Base Salary

*,*00,000 INR

Expected Total Compensation

*,*00,000 INR

Expected Hourly Rate

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Academic Degree

Experience

Skills

• QA Strategy
• Governance
• QA Program Management
• Test Management
• End-to-End Testing
• E2E
• System Integration Testing
• SIT
• User Acceptance Testing
• UAT
• Release Readiness
• Go-Live Management
• Regression Suite Governance
• Test Planning
• Execution
• Defect Management
• Test Data Management
• Agile
• Scrum
• Kanban
• SAFe Framework
• Waterfall
• Hybrid Delivery
• Program
• Portfolio Management
• Risk
• Issue Management
• RAID
• Stakeholder Management
• Cross-Functional Leadership
• Vendor Management
• Budget
• Resource Management
• Executive Reporting
• Dashboarding
• Metrics-Driven Decision Making
• Power BI Reporting
• JIRA
• Confluence
• TestRail
• HP ALM
• Postman
• MS Project
• Asana
• Trello
• Sterling OMS
• DOMS
• SAP Retail
• SAP Order Management
• SAP Finance Integration
• Warehouse Management Systems
• WMS
• POS Integration
• AWS
• EC2
• S3
• SQS
• DynamoDB
• CloudWatch
• Auto Scaling
• SQL
• Python
• API Testing
• CI
• CD Collaboration
• Automation Strategy Enablement
• Omni-Channel Implementations
• ECommerce
• Marketplace Integrations
• Retail Systems Implementation
• Global Delivery Management
• Multi-Country Rollouts
• Regulatory Program Delivery
• BREXIT
• Market Compliance
• Process Optimization
• Continuous Improvement
• Offshore Team Leadership
• Onsite-Offshore Coordination
• PMP Methodology
• Scrum Practices
• AI-Enabled Project Management