QA Engineer

Manual QA Testing Salt Lake City, Utah, United States

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Summary

QA Engineer 3/Team Captain Oct 2021 - Oct 2022
Led a team of 8 for interdepartmental connectivity initiative
Drove initiative focus for team of Product Managers, Engineering Lead, Developers and QA Engineers
Used data tools such as Kibana, Elastic search and Open Search to target product issues with high impact on quality and delegated projects
Reported metrics to Directors, VPs and company Executives
Lead bi-weekly discussions with lead developers on product needs, improving department cross-collaboration and QA testing
Tested backend services that utilize Ruby on Rails, javascript and restful apis
75% increase in monthly metric based productivity from time as QA engineer 2
2x more releases blocked than peer average
Expert technical resource for team members
Developed a new required review process for web scrapes ready to go live. Within 3 months of implementation the QA team identified 8x more issues for pre-live scrapes than the prior year to implementation

QA Engineer 2 Jan 2020 - Oct 2021
Created and updated testing documentation for several backend services
Recognized a gap in testing instructions. Took initiative to rewrite testing and developed trainings which resulted in a 200% increase in reported issues and a 140% increase in blocked releases
Facilitated the onboarding and training of 9 team members
60% increase in monthly metric based productivity from time as QA Engineer 1
Became the subject matter expert in web and mobile aggregation testing

QA Engineer 1 Jan 2019 - Jan 2020
Ran personal project to bring traction on aged issues resulting in resolution and closure of 30 of 37 aged issues
Preformed routine frontend and backend regression testing