Project Coordinator

Administrative, Assistance & Office Support Professional Tuskegee, Alabama, United States

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Summary

Hi! Thank you for visiting my profile! Throughout my career, I have demonstrated my ability to develop, grow, transform and manage high-volume service centres and units into high-performance teams through strong effective communications. These skills enable me to ensure business success.

Utilizing exceptional professionalism, I have improved performance metrics, leveraged technology, and established best work practices, which has in turn optimized processes, quality, and cost efficiency to meet corporate objectives and deliver superior customer services.

Most recently, I served as an Agile Delivery Lead where I partnered closely with key stakeholders to execute project initiatives, implemented innovative process improvement measures, and collaborated with multiple departments to ensure success.

Lastly, I possess excellent interpersonal and communication skills to manage client relations and support team by providing leadership and training to employees for delivering exceptional customer services.

Connect with me today to find out how I'll make your mission my mission, to help bring ALL of your business objectives into focus!

Technical Skills & Programming Languages: Microsoft Office Suite, Google Workspace, Zoom, Jira, Python, SQL, Java, Salesforce, Notion, ServiceNow

Specialties: Cross-Functional Collaboration, Process Improvement, User Experience, Data Analysis, Agile Methodology, Vendor Relations, Change Management, Quality Assurance, Research, Business Requirements, Risk Analysis